Starting a company and expanding your business both have one thing in common: an influx of calls. So how will you be able to handle the call volume? Whether you’re an entrepreneur or a growing business, a phone answer service offers an easy, affordable way for you to provide excellent phone support to your customers or clients.
Launching your own business requires immense concentration and effort. You have a lot on your plate as an entrepreneur, including consulting the best professionals in your industry, hiring visionary staff, and creating the perfect pitch. Adding customer phone support to that list could be daunting without the assistance of a phone answering service. Phone answer services provide virtual receptionists to your budding business, without the unwelcome cost of a full-time employee. Phone answer service live operators act as your gatekeeper by answering calls in your company name. If you’re busy with another client or at a meeting, you can have phone answering service operators transfer only priority calls to your smart phone, business extension, or home office. With the help of a phone answering service, you can receive messages a variety of ways: e-mail, voice-mail, fax, or pager. This certainly surpasses the common voice-mail, and allows you to access messages from virtually anywhere!
Almost every business comes to a point where they’re receiving too many clients for the number of employees have. But when you’re in this in-between stage, you often don’t have the money to hire more staff. Luckily, when you have a phone answering service, you won't have to choose between hiring more employees or losing business! Phone Answer Services offer a third option: using live operators to provide services to help reduce administrative phone tasks. Phone Answering Service operators conduct inbound satisfaction surveys, enter customer orders, book client appointments, and can register guests for your events. You can also use Phone Answer Service operators to answer common caller questions on your business: live operators can provide information on your products or services, direct callers to your website, or present callers with coupons or your new promotions.
Whether you’re setting up shop in your home office or are a growing business looking to successfully branch out, a phone answering service can be your solution to an overflow call volume.
Great phone answer services provide you with intelligent people to answer your calls, and will tailor their services to suit your business. Want to learn more? Call a phone answer service representative for more details.